30 Day Money Back Guarantee

We're confident you will love PHB but if any product* isn’t right for you, you have 30 days 
to return it to us for an exchange or a full refund. 
We’ll even cover the return postage costs.



1. *Guarantee may only be used for ONE product per order. e.g. If you order our Anti-aging moisturiser, you can return it for a refund or exchange under the Guarantee. You cannot return more than 1 product per order. 

2. Refund of outward delivery charge is for standard amount of £3.50 (Royal Mail 1st Class). To guarantee that we receive the returned item and can provide the full refund please use a tracked service.

3. If you purchased your product from another retailer, please return it to them directly.

4. Excludes Trial sizes, Gift Sets and Mini Foundations. These items are covered by our standard Returns Policy, please email us for further details.

5. To claim your 30 Day Guarantee email customer.services@phbethicalbeauty.co.uk with the Subject Title '30 Day Guarantee'. In the message please include your order number, and tell us which item you wish to exchange / return. If you want to exchange an item please tell us your replacement item and delivery address.